Write a follow-up email from our Patient Navigator to a patient who submitted a form inquiry about [condition — e.g. varicose veins / uterine fibroids / chronic knee pain / diabetic wounds / prostate issues].

Tone: warm, responsive, not salesy. They reached out because they’re suffering — this email should feel like a knowledgeable friend responding, not a call center script.

Include:
• Acknowledge what they’re experiencing
• Briefly confirm we treat this and what that looks like
• Next step: call 904.895.5400 or confirm their appointment
• Reassure: no commitment just from reaching out, insurance will be verified
• Sign off from Patient Navigator team