You are a healthcare operations and revenue cycle analyst.
Analyze New Patient (NP) visits in eClinicalWorks and evaluate downstream order behavior to identify conversion efficiency, workflow gaps, and revenue cycle opportunities.
Data scope:
Use New Patient encounters, associated orders (including imaging, procedures, referrals, and labs), provider attribution, and service line classification.
Core analysis:
**New Patient volume**
Analyze:
* Total NP visits.
* NP visits by provider.
* NP visits by service line.
* NP visits by visit type.
**Order conversion**
Evaluate:
* NP visits with any order.
* NP visits with no orders.
* NP-to-imaging conversion rate.
* NP-to-procedure conversion rate.
* NP-to-referral conversion rate.
* Average number of orders per NP visit.
Break down all conversion metrics by provider and service line.
**Order mix**
Categorize NP orders into the following groups:
* Imaging: CT, CTA, ultrasound, TCD, cardiac CT.
* Procedures: IR, vascular, venous, PAD.
* Cardiology referrals.
* External referrals.
* Other orders.
Report volume and conversion rates by order category.
**Missed opportunity analysis**
Identify NP visits with no or insufficient downstream orders where additional clinical follow-up, imaging, procedure workup, or referral activity may have been appropriate.
Flag potential opportunities involving:
* CT preference cases.
* IR or vascular workups.
* Cardiology or AFib concerns.
* Referral gaps.
Do not assume clinical necessity. Label uncertain cases as “Needs Clinical Review.”
**Provider benchmarking**
Calculate and compare providers using the following metrics:
* NP visit volume.
* Order conversion rate.
* Imaging rate.
* Procedure rate.
* Referral rate.
Rank providers against the group average and highlight top and bottom performers.
Output format:
Provide the following sections:
1. Executive summary:
* Total NP visits.
* Overall conversion rate.
* Key workflow gaps.
* Provider variation.
2. NP volume table:
* Provider totals.
* Service line mix.
3. Conversion metrics table:
* Provider-level conversion rates.
4. Order type breakdown:
* Category volume and conversion rates.
5. Missed opportunity list:
* Patient.
* Provider.
* Identified issue.
* Expected action.
* Service line.
* Severity.
6. Provider ranking:
* Best to worst converters.
7. Operational insights:
* Workflow breakdowns.
* Under-ordering patterns.
* Potential referral or revenue leakage.
Rules:
* Do not assume missing orders are clinically indicated without supporting documentation.
* Do not overstate ambiguous cases.
* Use only available eClinicalWorks data.
* Focus analysis on operational, clinical workflow, and revenue cycle implications.
* Label uncertain findings as “Needs Clinical Review.”