Support Patient-Centered Care at a Fast Growing Surgical Center & Healthcare Brand

Join our patient-centered healthcare team as a Medical Assistant and play a vital role in supporting Well&You’s healthcare providers through both clinical and administrative responsibilities that keep the clinic running efficiently and every patient experience exceptional. Daily responsibilities include preparing and rooming patients, obtaining and documenting clinical information, assisting providers during examinations and procedures, maintaining patient records, preparing examination rooms, supporting clinical inventory, and reinforcing patient education within established protocols.

What sets this opportunity apart?

Our outpatient setting is designed to support a more predictable, balanced schedule while providing meaningful patient care — with no weekends or major holidays, and the opportunity to be home with family on evenings, weekends, and holidays. As a Medical Assistant here, you’ll work closely with physicians, advanced practice providers, nurses, and Registered Vascular Technologists across a growing multispecialty practice focused on cardiology and complex venous and arterial conditions.

Why This Role is an Opportunity

• Enjoy predictable outpatient hours and flexible scheduling, with no weekends or major holidays.
• Build hands-on clinical experience across cardiology, vascular medicine, and interventional radiology specialties.
• Work closely with board-certified, fellowship-trained physicians and a collaborative clinical team.
• Grow your scope of practice through cross-training and workflow improvement initiatives.
• Be part of a growing organization that values consistency, accountability, and a supportive, team-oriented culture.

Duties/Responsibilities

Patient Care & Clinical Support

• Assist physicians, nurses, and other clinical staff with the examination and treatment of patients.
• Prepare and room patients efficiently for scheduled appointments.
• Interview patients and obtain appropriate clinical information, including chief complaint, medical history, medications, allergies, and other relevant information.
• Measure, document, and accurately record patient vital signs.
• Update patient medical histories and medication information within the electronic medical record (EMR).
• Prepare patients for examinations, treatments, and procedures.
• Assist providers during patient examinations and office-based procedures.
• Assist with suture and staple removal, wound care, dressing changes, and other applicable clinical procedures within the Medical Assistant’s training and scope.
• Perform compression stocking measurements and provide appropriate instructions to patients.
• Reinforce provider instructions and educate patients regarding care, treatment, procedures, and follow-up within established protocols and scope.
• Observe patients for changes or concerns and promptly communicate appropriate information to the physician, nurse, or other licensed clinical team member.
• Assist clinical staff with unusual patient care situations as directed.
• Respond appropriately to urgent or emergency situations in accordance with established protocols and training.
• Maintain patient privacy, dignity, comfort, and safety throughout each encounter.

Provider & Documentation Support

• Assist physicians and other providers with documentation during patient encounters.
• Scribe provider encounters accurately within the EMR when assigned.
• Enter orders into the EMR as directed by the provider and in accordance with established organizational protocols and applicable requirements.
• Ensure patient documentation is accurate, complete, and appropriately entered into the medical record.
• Communicate provider instructions and follow-up recommendations to patients within established protocols.
• Route clinical questions requiring medical decision-making to the appropriate licensed provider or clinical team member.
• Support providers in maintaining efficient patient flow and timely completion of clinic responsibilities.

Patient Preparation & Chart Management

• Prepare patient charts in advance of scheduled appointments.
• Review upcoming schedules to identify required records, imaging, laboratory results, referral documentation, and other clinical information.
• Obtain medical records and supporting documentation from outside healthcare organizations as necessary.
• Ensure relevant patient information is available to the provider before the patient encounter.
• Scan, upload, label, and organize clinical documents within the EMR.
• Identify missing documentation and communicate with the appropriate department or outside office to obtain required information.
• Assist with coordinating follow-up appointments, testing, procedures, or referrals based on provider instructions.

Infection Prevention & Equipment

• Prepare treatment and examination rooms before patient visits.
• Clean and reset rooms following examinations and procedures.
• Clean, disinfect, and sterilize medical instruments according to established infection prevention procedures.
• Perform appropriate autoclave processes and maintain required sterilization practices and documentation.
• Practice established safety, environmental, infection prevention, and exposure-control procedures.
• Follow applicable OSHA, HIPAA, CLIA, and organizational safety requirements.
• Maintain a clean, safe, organized, and patient-ready clinical environment.
• Identify equipment concerns and promptly communicate them to the appropriate supervisor.

Inventory & Clinical Supplies

• Maintain appropriate levels of medical supplies in examination and treatment rooms.
• Routinely inspect exam rooms to ensure required supplies and equipment are available.
• Monitor clinical inventory and notify the appropriate team member when supplies need to be replenished.
• Assist with receiving, organizing, and stocking clinical supplies as assigned.
• Monitor supplies for expiration dates and appropriately rotate inventory when applicable.
• Help minimize waste while ensuring clinical teams have the supplies necessary to provide patient care.

Team & Operational Support

• Work collaboratively with physicians, advanced practice providers, nurses, vascular technologists, administrative employees, and other team members.
• Maintain efficient patient flow throughout the clinic.
• Communicate patient delays, clinical concerns, or workflow problems to the appropriate team member.
• Assist the supervisor with operational and clinical issues as they arise.
• Participate in training, cross-training, team meetings, and workflow improvement initiatives.
• Adapt to changing clinical schedules, provider needs, and organizational priorities.
• Support other clinical and administrative responsibilities when necessary to maintain efficient operations.
• Maintain patient confidentiality and protect sensitive information at all times.
• Follow Well&You policies, procedures, and established clinical workflows.
• Perform other duties as assigned based on the needs of the practice.

Required Skills/Abilities

• Knowledge of Medical Assistant responsibilities and applicable scope of practice.
• Knowledge of basic patient assessment and recognition of findings requiring escalation to licensed clinical staff.
• Experience performing standard clinical procedures according to established protocols.
• Knowledge of medical terminology, anatomy, and common cardiovascular and vascular conditions.
• Knowledge of standard concepts, practices, and procedures within an outpatient medical environment.
• Experience maintaining quality, patient safety, and infection prevention standards.
• Ability to reinforce patient and family education regarding provider instructions and care within established parameters.
• Strong listening skills and ability to understand verbal and written communication.
• Ability to accurately follow verbal and written instructions.
• Excellent verbal and written communication skills.
• Strong patient service and interpersonal skills.
• Excellent organizational and time-management abilities.
• Ability to prioritize and manage multiple responsibilities simultaneously.
• Exceptional attention to detail and commitment to accuracy.
• Ability to remain professional and effective in a fast-paced environment.
• Ability to respond appropriately during urgent or emergency situations.
• Ability to work independently while collaborating effectively with individuals in different clinical and administrative roles.
• Flexible and adaptable to changing workflows and organizational needs.
• Trustworthy, reliable, self-motivated, and quick to learn.
• Ability to handle patient and organizational information with a high level of confidentiality and discretion.
• Strong technology proficiency and ability to learn new healthcare systems and applications.
• Proficiency with electronic medical record systems preferred.
• Commitment to delivering compassionate, professional, and patient-centered care.

Education and Experience

• High school diploma or equivalent required.
• One (1) to three (3) years of Medical Assistant or related clinical experience preferred.
• Medical Assistant certification (CMA, RMA, CCMA, NCMA, or equivalent) preferred.
• Current BLS/CPR certification preferred or required within the timeframe established by Well&You.
• Previous experience in a specialty medical practice preferred.
• Experience in cardiology, vascular medicine, interventional radiology, outpatient surgery, pain management, or another procedural specialty is a plus.
• Experience working with electronic medical record (EMR) systems preferred.

Physical Requirements

• Prolonged periods of standing, walking, sitting, and computer use.
• Frequent bending, reaching, and movement throughout clinical areas.
• Ability to assist patients with positioning and mobility as appropriate.
• Must be able to lift up to 15 pounds at times.
• Ability to occasionally push, pull, or maneuver medical equipment.
• Manual dexterity necessary to operate medical equipment and perform applicable clinical responsibilities.
• Visual acuity necessary for patient observation, documentation, and other clinical responsibilities.
• Potential occupational exposure to blood, bodily fluids, communicable diseases, and other healthcare-related hazards.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Core Values

We are seeking a candidate who embodies the following core values and traits that are essential to our team culture:

• Accountability: Takes ownership of responsibilities, decisions, and outcomes and consistently follows through.
• Clarity: Communicates information, expectations, and concerns clearly and concisely.
• Effective Communication: Demonstrates strong, professional verbal and written communication with patients, providers, coworkers, and leadership.
• Empathy: Demonstrates compassion and understanding and builds meaningful relationships with patients and team members.
• Hard Work: Is driven, diligent, and committed to putting forth the effort required for excellence.
• Humility: Remains open to feedback and learning and recognizes the contributions of others.
• Integrity: Upholds strong moral and ethical principles and demonstrates honesty and professionalism.
• Open-Mindedness: Welcomes new ideas, innovation, change, and diverse perspectives.
• Reliability: Consistently follows through on commitments and can be counted on by patients and team members.
• Respect: Treats patients, providers, colleagues, and stakeholders with professionalism and courtesy.
• Teamwork: Collaborates effectively with others and prioritizes shared patient care and organizational goals.
• Transparency: Communicates openly and appropriately to promote accountability and trust.
• Trust: Builds and maintains strong relationships through dependability, consistency, honesty, and follow-through.

Benefits

• No weekends or major holidays
• Predictable outpatient hours and flexible scheduling when possible
• Seven paid holidays
• Two weeks of PTO and three sick days
• 401(k) eligibility after one year of employment, with up to a 4% match
• Insurance benefits effective after 60 days
• Short-Term Disability, Long-Term Disability, Life Insurance, and Accident Insurance